Privacy Policy

Smallville Carpet Cleaning is a carpet and floor cleaning company based in Hutchinson, Kansas. We do residential carpet cleaning, commercial carpet cleaning, rug cleaning, upholstery cleaning, tile and grout cleaning, water extraction, pet stain and odor removal and VCT cleaning in Hutchinson, Reno County and nearby Kansas towns. This policy covers this website and the requests you send through it.

What the forms collect

The site has one form, the quote request. We only get what you type or pick in it.

The first part asks for the service you need, your name and your phone number, and whether you agree to calls and texts. It is saved when you press Continue.

The second part is optional: your email, your street address, your city, any notes and any photos you add.

The last question is optional too: where you found us. We use the answers to learn which ways of finding us are working.

The form also notes which page of the site you sent it from.

How we use it

We use what you send to answer your request. That means getting back to you by phone, text or email, setting up a visit, giving you a quote and doing the work you hire us for. We also keep it with our normal job records.

We don't sell your information or share it with advertisers.

Who receives it

Your request goes to Smallville Carpet Cleaning. Review Harvest, the company that builds and runs this website for us, can also see it, so it can get it to us and keep the forms working.

Your request is also sent to Markate, the software we use to run our jobs, through Zapier, which connects the two. The companies that host this website, and the email and text message services we and Review Harvest use, store it too. Beyond that, we only share it when the law requires it.

Calls and texts

The quote form has a box you can tick to let Smallville Carpet Cleaning call or text you about that request. It's optional, and you can send a request without ticking it.

We only text you about your request, so how often depends on the job. Message and data rates may apply. Reply HELP for help, or reply STOP and we'll stop texting you.

Photos

Photos you add to a quote request are uploaded and stored with it, so we can see the job before we visit. Please send photos of the floors and furniture only, not of people or personal papers.

Cookies and visit counts

This website sets one cookie of its own. It holds a random code and the time of your visit, not your name or contact details, and it expires after about two hours.

The site also counts visits with its own built-in analytics: the pages viewed, the page or site that sent you here, your browser window size and language, how far you scroll, how long you stay, and which phone, text, email and outside links you click. It records that a form was started or sent, never what you typed in it. We use these counts to see which pages help people, not for ads.

Like any website, the servers that deliver these pages receive basic details from your browser, such as your IP address and browser type, so they can send you the page.

Google and social sites

The service area map on some pages comes from Google Maps. When it loads, Google may set its own cookies and collect information under Google's privacy policy. Our Facebook and YouTube links take you to those sites, which have their own privacy policies.

You can block or delete cookies in your browser's settings.

Keeping it safe

Every page and form on this site uses a secure HTTPS connection. No website is completely secure, so please don't send card numbers, passwords or other sensitive details through the forms.

We keep requests as long as we need them for the job and our records.

Children

This website is for adults arranging cleaning work. We don't knowingly collect information from children under 13.

Your choices

To see what you've sent us, correct it or have it deleted, or to stop calls and texts, call (620) 200-1546 or email smallvillecarpet@gmail.com.

Changes to this policy

If we change this policy, we'll post the new version on this page with a new date at the top.